Privacy and Cookie Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

What data do we collect?

- pemlosa collects the following data:
- Personal identification information (Name, email address, physical address, phone number)

How do we collect your data?

- You directly provide pemlosa with most of the data we collect.
- We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.

How will we use your data?

- pemlosa collects your data so that we can:
- Process your order and manage your account.
- Contact you with special offers on other products and services we think you might like.
- When pemlosa processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
- Outside of order processing (the financial transaction), and pemlosa marketing campaigns, pemlosa will NOT share your data with any 3rd party

How do we store your data?

- Our company is hosted on Google Cloud Platform.
- All data is stored in the United Kingdom.
- Your data is stored on secure servers behind a firewall.
- All payment gateways used by pemlosa adhere to the standards set by PCI-DSS.
- PCI-DSS is managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
- PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
- pemlosa will keep all your data for a period that covers the warranty period of the goods that you have purchased. Once this time period has expired, we will manually delete all data records.

Marketing

- pemlosa would like to send you information about products and services of ours that we think you might like.
- If you have agreed to receive marketing, you may always opt out at a later date.
- You have the right at any time to stop pemlosa from contacting you for marketing purposes.
- If you no longer wish to be contacted for marketing purposes, please email us at: hello@pemlosa.io

What are your data protection rights?

- pemlosa would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request pemlosa for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that pemlosa correct any information you believe is inaccurate. You also have the right to request pemlosa to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that pemlosa erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that pemlosa restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to pemlosa’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that pemlosa transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Cookies

- Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.
- When you visit our website, we may collect information from you automatically through cookies or similar technology
- For further information, visit allaboutcookies.org.

How do we use cookies?

- pemlosa uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in.
- Understanding how you use our website.
- For further information, visit allaboutcookies.org.

What types of cookies do we use?

- There are a number of different types of cookies, however, our website uses:
- Essential Cookies -- enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.
- Analytics Cookies -- help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.
- Functional Cookies -- collect data to remember choices users make to improve and give a more personalised experience.
- Marketing Cookies -- track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

How to manage cookies

- It's important to note that third-party services, such as Google Analytics or other applications may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by this Privacy Policy.
- For further information, visit allaboutcookies.org.
- You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

- The pemlosa website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

- pemlosa keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 February 2021.

How to contact us

- If you have any questions about pemlosa’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
- Email us at: hello@pemlosa.io